Software & Platforms

Purpose-built digital tools that tie your testing program together.

Testing programs generate complexity: orders need to be placed, kits need to be tracked, results need to be delivered, and program administrators need dashboards to see what's happening. Our software platform — my.neelyx.io — handles all of this, providing a unified digital layer that connects participants, providers, labs, and program administrators.

Platform Capabilities

1

Order & Registration

Participants or administrators place orders and register kits through a simple web interface.

2

Kit & Specimen Tracking

Real-time tracking from kit shipment through specimen receipt at the lab.

3

Results Delivery

Secure, HIPAA-compliant results delivery to participants and providers — via portal, email, or API.

4

Program Dashboards

Administrators see real-time program metrics: kits shipped, specimens received, results delivered, turnaround times, and population-level trends.

Graph and data analytics displayed on a laptop screen

Purpose-built for community health workflows

What Makes Us Different

Purpose-built for testing programs — not a repurposed EHR or generic LIMS
White-label capable — your branding, your domain, your experience
API-first architecture for integration with your existing systems
Role-based access for participants, providers, and program administrators
Real-time dashboards with exportable data and automated reporting

Real-time Dashboards

Full program visibility

Neelyx gave us real-time visibility into our testing program — kit shipments, results, turnaround times — without building any of it ourselves. We just plugged in.

— Director of OperationsDigital Health Company

Frequently Asked Questions

What features does the Neelyx software platform include?

The platform includes test order management, kit fulfillment tracking, specimen chain-of-custody, automated results delivery, participant communication workflows, and population health dashboards. All features are accessible through a secure web interface with role-based access controls.

Can the platform integrate with our existing systems?

Yes, our platform is built API-first with RESTful endpoints and supports HL7/FHIR standards for healthcare system integration. We can connect with your EHR, care management platform, or custom applications through documented APIs and webhook-based event notifications.

Is the platform HIPAA compliant?

Yes, the Neelyx platform is fully HIPAA compliant with end-to-end encryption, role-based access controls, full audit logging, and secure data storage. We execute Business Associate Agreements with all partners and undergo regular security assessments to maintain compliance.

Does the platform support population-level reporting and dashboards?

Yes, our population health dashboards provide real-time visibility into program performance metrics including kit shipment rates, specimen return rates, result turnaround times, and aggregate health outcomes. Dashboards can be filtered by geography, demographics, or custom cohort definitions.

Ready to learn more about our software platform?

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